Payment & Security

At Istanbul Limousine Service, operated under the trade name Limousine Plus by Coşar Turizm Taşımacılık İnşaat ve Dış Tic. Ltd. Şti., we take payment security and customer data protection seriously.

This page explains how payments are processed and how we protect your information during the booking process for private airport transfers, limousine services, VIP transfers, chauffeur-driven transportation and related private transportation services.

1. Secure Online Payments

Payments on our website may be processed through secure third-party payment providers, banks or approved payment infrastructure.

When you make an online payment, your card information may be processed directly by the payment provider. We do not intentionally store your full card number, CVV or sensitive card authentication data on our own systems.

2. SSL Protection

Our website uses SSL technology to help protect information transmitted between your browser and our website.

You should always check that the website address begins with “https” before entering payment, booking or personal information.

3. Accepted Payment Methods

Available payment methods may include:

credit card;
debit card;
online payment link;
bank transfer;
approved alternative payment methods.

The available payment options may vary depending on your country, currency, selected service, vehicle type and payment provider.

4. Currency and Bank Charges

Prices may be displayed in different currencies depending on website settings.

Your bank or card provider may apply:

currency conversion fees;
international transaction fees;
card processing fees;
exchange rate differences;
bank commissions.

These charges are applied by your bank, card provider or payment provider and are not controlled by us.

5. Payment Confirmation

After successful payment, you may receive a payment confirmation, booking confirmation or voucher by email, WhatsApp or another approved communication channel.

A booking is considered confirmed only when the payment is completed, where required, and the booking is accepted by us.

If you do not receive confirmation after payment, please contact us before making another payment.

6. Failed or Duplicate Payments

If your payment fails, please check with your bank or payment provider before attempting another transaction.

If you believe you have made a duplicate payment, contact us immediately with:

passenger name;
payment date;
payment amount;
booking number, if available;
selected service or vehicle type;
last four digits of the card, if applicable;
proof of payment.

We will review the payment records and assist accordingly.

7. Fraud Prevention

For security reasons, we may request additional verification before confirming a booking.

We reserve the right to cancel, suspend or refuse bookings that appear suspicious, fraudulent, unauthorized or inconsistent with payment security standards.

We may also refuse transactions that cannot be verified or that do not match the booking, passenger or payment details provided.

8. Personal Data Protection

Personal data collected during the payment and booking process may be processed for:

booking management;
payment verification;
fraud prevention;
customer support;
accounting and legal compliance;
service delivery;
chauffeur and vehicle coordination;
cancellation, refund and complaint management.

For detailed information, please review our Privacy Policy and KVKK / Data Protection Notice.

9. Company Information

Company: Coşar Turizm Taşımacılık İnşaat ve Dış Tic. Ltd. Şti.

Trade Name: Limousine Plus / Istanbul Limousine Service

Address: Basak Mah. Yunus Emre Cad. Salacak A4 Blok No:26F Iç Kapı No:44 Basaksehir, Istanbul, Turkiye

Phone / WhatsApp: +90 533 770 29 14

Email: info@istanbullimousineservice.com

Website: istanbullimousineservice.com

Tax Office / Tax Number: Başakşehir / 2120466322

MERSIS Number: 0212046632200019

10. Contact

For payment-related questions, failed payments, duplicate payments, refund requests or payment confirmation issues, please contact: